Business AI Chatbot Risks and Cybersecurity Solutions

Artificial intelligence (AI) chatbots have emerged as a leading innovation across multiple industries, from health care to banking to hospitality. These AI-powered assistants can enhance customer service, boost efficiency, perform tasks 24/7 and save business resources. But the chatbot explosion has also created a new playground for hackers, raising concerns over chatbot security. Don’t let…

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Autumn Maintenance Tips for Business Owners

  The changing seasons are an excellent time for property inspection and cleanup. You might have missed maintenance issues over the summer. Or maybe the heat and rain brought new issues to the surface. Add these tasks to your maintenance rundown to prevent injuries and damage. Repair outdoor walking surfaces Start your examination in the…

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The Benefits of Employee Volunteer Efforts

  Employees want to work for companies that represent their values. Research from the management company Qualtrics found that 56% of employees would turn down a job from a company with conflicting values. An increasingly popular way to demonstrate values is by providing employees with paid time off to support causes that are important to…

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The First 24 Hours After an Injury

The moment an injury occurs, it initiates a sequence of events that can last for weeks or even months. But no matter how prolonged the recovery period, the first 24 hours after an injury are the most crucial. To respond effectively to an incident, the majority of the action items should occur within 24 hours.…

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Secure Scanning: Understanding the Risks of QR Codes

Quick response (QR) codes are a popular marketing, sales, payment and customer service tool for several businesses. However, as the presence of QR codes has become more prevalent, malicious actors have found ways to use them in phishing attacks and to spread malware. These vulnerabilities can lead to significant financial and reputational damage, and it…

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What Liability Exposures Do Your Organization Face?

Almost every organization faces commercial liability exposures. A commercial liability loss exposure is a condition or situation that presents the possibility of an organization becoming legally and financially responsible for injury, harm or damage to another party. These exposures stem from the kind of work an organization performs and where that work is executed. They…

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Give Your Employee Handbook an Annual Checkup

Your employee handbook is a valuable way to inform employees about company policies, practices and expectations. Or, at least, it should be. Too often, employee handbooks become overstuffed, patchwork tomes that rarely get used. To ensure your employee handbook remains an asset, make time each year to review it for relevance and ease of use.…

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Top 5 Risks Facing Contractors

  Construction firms face many risks: worksite injuries, skilled labor shortages, cash flow problems, contract disputes, job site theft, defects in workmanship and material, weather delays and supply interruptions, to name just a few. One study found that construction companies have the lowest survival rate of any type of startup. Only 36.4% were still in…

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Let’s Talk About It! Who To Communicate With During a Workers’ Compensation Claim

Simply put, communicating with all relevant parties involved in workers’ compensation claims (e.g., employees, supervisors, medical providers and claims adjusters) not only provides a better experience for employees, but it also helps employers reduce costs associated with claims. Among other benefits, opening lines of communication to the different parties associated with claims can help employers:…

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When is Risk Transferred During Shipping?

In a business climate driven by results, shipping terms are often treated as little more than an afterthought of a sale. However, the shipping terms you agree to directly influence the amount of risk you’re exposed to and the amount of insurance you’ll need to mitigate it. This can affect your bottom line, as assuming…

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